Privacy Policy

Effective Date: June 2024

Last Updated: June 2024

FairDeck Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services or visiting our website.

1. Information We Collect

We may collect and process the following personal data:

Contact Information: Name, email address, phone number, and postal address.

Project Details: Information related to your decking installation requirements, including property specifications and design preferences.

Payment Details: Limited financial information required for transactions (handled securely by third-party payment processors).

Website Usage Data: IP addresses, browser type, and usage statistics through cookies (see our Cookie Policy).

2. How We Use Your Information

We use your personal data for the following purposes:

To provide quotations and complete your decking installation projects.

To communicate with you about your project, updates, or services.

To send you marketing communications (with your consent).

To comply with legal obligations or resolve disputes.

To improve our website and services.

3. Sharing Your Information

We do not sell your data. However, we may share your information with:

Trusted subcontractors or suppliers necessary to deliver your project.

Third-party service providers (e.g., payment processors or email marketing tools).

Legal or regulatory authorities, if required by law.

4. Marketing Communications

With your consent, we may send you emails about our products, services, and exclusive offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Your Data Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of your personal data.

Correction: Ask us to correct inaccurate data.

Erasure: Request deletion of your data ("right to be forgotten").

Restriction: Restrict processing under certain conditions.

Data Portability: Request transfer of your data to another provider.

Objection: Object to direct marketing or certain types of processing.

To exercise these rights, please contact us at [Insert Email Address].

7. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@FairDeck.co.uk

Phone: 01732 414170

Address:

Fairdeck Limited.
The Granary,
Hermitage Court,
Maidstone,
Kent, ME16 9NT

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.